Refunds

Effective October 18, 2026

Last updated October 25, 2026

Canceling

Plus ($4.99 a month, or $39 a year) and Pro ($12 a month) renew until you cancel. Cancel in Settings → Billing, or email support@priceranger.app. Canceling stops the next renewal. You keep the plan through the end of the period you already paid for.

The Pass is $2.99 for 30 days. It does not renew. The usual assistant message pack is $2.99 for 100 messages, one time. It does not renew. Deleting your account also cancels an active subscription.

Refunds

Email support@priceranger.app within 14 days of the charge. Include the account email and what went wrong. We refund the charge in full when it was a mistake, or when it was for a problem with the service.

An unused Pass is refundable within 14 days of purchase. A Pass you have already used is covered by the mistaken-charge and problem rule above, not by the unused-Pass rule.

Canceling on its own does not refund a period you already paid for. You keep access through the end of that period.

Stripe sends the refund to the original card. We do not store your full card number. After the refund is issued, it takes 5 to 10 business days to reach the card. Your bank’s timing can add to that.

A refund or credit never covers business losses, lost sales, lost profits, or other damages. The most Price Ranger will provide is a refund or credit of the membership or usage fees for the period when the issue occurred. For a problem with the service, that refund or credit is the sole remedy, at Price Ranger’s discretion, and it is the same limit in the Terms of Service. The 14-day rules on this page still control a mistaken charge, a charge for a problem, and an unused Pass.

This page is the refund policy. The Terms of Service link here. If the two ever differ on a refund, this page controls.

Contact

Refunds · Price Ranger